A

Our WiFi is ALWAYS ON for your convenience so that you can stay in contact with loved ones. Just chat with us and we'll provide you with the WiFi password to get connected.

Just ASK us if you need directions, restaurants, tours or advice of any kind! If we don’t know, we will do our best to find out.

B

Our self-serve BREAKFAST is provided 7:30 – 9:30 and is included in our House B&B rate. Backpacker Loft guests are welcome at a discounted rate. Other options may be ordered from our menu.

Please report any BREAKAGES to the office.

Our BRAAI area and guest kitchen is available for your use, book a time at reception. Wood available at extra nominal charge.

BAR – we are licensed and offer an assortment of beer, cider, wine, coolers and cool drinks at reception. Corkage applies when you bring your own “booze”.

C

Check-in: from 14h00 until 21h00
Check-out: is before 11h00  
If you will be arriving later please discuss with management.

COMPLIMENTARY self-serve tea and coffee available anytime in lounges and guest kitchen.

CONFERENCE facilities for 15 – 20 people available, meals by arrangement.

CARWASH available, please arrange with reception.

D

DINNER available for groups, where arranged in advance. Check our sandwich board for daily offerings… Sunday, join us for a “bring and share” social time. Learn how to braai from Stan the Man… Just let us know your needs, we can “maak a plan”.

DSTV available in the House lounge.

DESKTOP computer and office service, fax, photocopies etc available at the office for addition fee.

E

Emergency phone numbers

  • All emergencies 10177
  • Ambulance EMR 076 585 0899
  • Flying Squad 10111
  • Hermanus Police 028 313 5300
  • Fire Department Poison Info 931 6129
  • Hermanus Provincial Hospital 028 312 1166
  • Mediclinic 028 313 0168
  • TGCSA Hotline 083 123 6789

We aim to be ECO-EFFICIENT and believe in the responsible use of all resources. Please turn off lights & appliances not in use, save water where possible and please hang your towel to dry on racks provided. Notify reception when you need a clean one. Thanks so much

F

FIREPLACE is located in the library on the ground floor. Curl up with a book and sip a glass of you favourite and a mug of the best.

FIRE EXTINGUISHERS are located near the stairs and in each kitchen, please familiarize yourself with their location.

G

We love our GARDEN and hope you do too. Take the shady “forest walk” on the west side, explore the fynbos section on the south and the rest is an eclectic mix of veggies, flowers and whimsical whatnot…

Visiting GOLFERS won’t be disappointed, let us book a round at the Hermanus Golf Club or world renown, Arabella Golf Estate, a short drive away.

Ask about GAMES, playing cards, puzzles and dvds for your entertainment.

H

HOMEMADE & HOMEGROWN Enjoy and purchase all we have to offer: jams, preserves, muesli, kefir (probiotic culture for health) and kefir enriched muffins as well as plants and other items for sale.

Wall mounted HEATERS can be found in your room for winter – thank you for switching them off when you leave in the morning.

Hairdryer is available from reception. All rooms have all been supplied with fans and multiplugs for your convenience.

I

IRONING BOARD and IRON are located in the guest kitchen for the convenience of all.

J

Our JACUZZI is located on the sundeck overlooking the mountains. Book well in advance (3 hours in winter) to ensure it is piping hot for you. R20 per person, minimum ½ hour session.

K

KEYS, be prepared to pay a deposit for keys and parking area remote. Take note of the door code before leaving the House. Remember to bring your keys to reception at departure.

KIDS are most welcome, REmember, they are your REsponsibility. Ask about games and activities at reception.

Our fully equipped KITCHEN is a shared facilities. Please respect this space as others will be using it with you.

L

LIBRARY is located on the ground floor. Our books are our long time friends, please keep them in the library and return to their places so others can find them.

LAUNDRY services are available – please put your laundry in the bag provided with your room name, R50 per washer load. It will be returned to you the next day – washed & dry. Any special instructions should be written on the slip provided for attention of Roseline/Vuvu.

M

MOVIES – we have a small selection of DVD but several rental shops in town have the latest releases. Remember, if you run out of time to return, bring it to reception so we can do it for you…

N

NO SMOKING indoors or on balconies, decks or under roof (anywhere near windows or doors) as indicated by South African Law. We do have designated areas in our fabulous garden area where you'll find ashtrays.

O

OVERHEAD fans are located in all rooms.

P

Off-street secured PARKING provided, with preference to House guests. Place your wooden key holder on the windshield during your stay so if your car needs to be moved, we can identify and locate the owner quickly.

Guest PETS are not permitted on the premises because Dotty is queen…

Q

QUIET between 22:00 & 07:00, please. As we share the same premises is it important that we all: “treat others as you would like to be treated”. Thank you.

R

We are committed to RECYCLING and desire to come to zero waste close as possible. Wednesday afternoon consider joining us at the RECYCLE SWOP SHOP, a project that has been “helping children help themselves through recycling” since 2003.…see more info in reception. RE is the only way for the future for the next generation. RElationship through REsponsibility and REspect, is our motto.

S

SECURITY is for and by us all, please be mindful of your possessions and be sure to close and lock doors/gates behind you at night.

STAFF TIPS are greatly appreciated; please leave at reception so they may be shared with the “team” work together to make your stay the best it can be.

T

TRANSPORT & TOURS – Hermanus has a wide variety of activities, be sure to ask reception to assist you organize tours, shuttles & Baz Bus tickets. Marilyn is a registered tour guide and has a valid “public drivers permit.” She is willing to provide transport where you would like to go when booked in advance with the office.

U/V

ULTIMATE hospitality is our objective – We VALUE your input, comment and suggestions. Please use the feedback form provided in your rooms or come share directly. Communication is the only way to improve what we do….it keeps us on the right track.

W

WIFI is available anywhere on the premises, free of charge.

Y

YOU are most important to us!!

Z

ZZZZZZZZZZZ hope you sleep well and experience true peace during your stay.